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eDoula Privacy Policy
Natasja Boivin avatar
Written by Natasja Boivin
Updated over 2 years ago

Privacy Policy

This Privacy Policy describes how we collect and uses the personal information of users of the eDoula.biz software and services (the "Service").

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our Service.


What personal information do we collect from the people that visit our blog, website or app?

We may collect your name, postal address, email address, phone number, password, or other information you directly give us on our Service.

We automatically log information about you and your computer. For example, when visiting our Service, we may log your computer operating system type, browser type, browser language, the website you visited before browsing to our Service, pages you viewed, how long you spent on a page, access times, Internet protocol (IP) address and information about your use of and actions on our Service. This is done to measure and improve the performance of our Service.

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Service and your visit better. We use cookies to see which parts of our Service people use and like and to count visits to our Service.

We may log information using digital images called Web beacons on our Service or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails. Again, this is done to measure and improve the performance of our Service.


When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, enter information on our site or integrate with other services such as Google, Quickbooks, Freshbooks and PayPal.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To update your information in the integration, such as updating a Google Calendar, within the scope permitted by you during the setup of each integration.

To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To send periodic emails regarding your order or other products and services.

How do we protect visitor and user information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.


We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.


Credit card information from payment transactions are processed through a gateway provider and are not stored on our servers.

OAuth access and refresh tokens for integrations are stored double encrypted using HMAC-SHA2 and can be revoked by the user at anytime.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

Within 7 business days


We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Mills IT Consulting Ltd.

Calgary, Alberta

Canada

T2M 2G6

+1 877.687.1856


Last Updated on 2021-08-29

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